Improving the quality of construction products
with the use of control points
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Politechnika Rzeszowska im. Ignacego Łukasiewicza |
Publication date: 2019-12-23
BoZPE 2019;(1):19–28
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ABSTRACT
Effective quality management is a factor that determines the development of a company.
Quality management measures include quality planning, quality control, quality assurance
and quality improvement. The aim of the research was to diagnose the condition of a cable
well at quality control points and to precisely define the reasons why appropriate preventive
measures could significantly contribute to the reduction of the number of non-compliant
products. Additionally, the aim was to propose a sequence of actions supporting the analysis
of production problems (occurrence of incompatibilities in the tested product). Due to
the growing number of complaints in the company and the lack of analysis of the causes
of the situation. Sequences of quality management methods were applied, thanks to which
inconsistencies occurring in products were classified in terms of their significance and
frequency of occurrence (Pareto-Lorenza diagram). Additionally, the analysis of the reasons
for non-compliance was performed (method 5Why?). The most important inconsistency
in the tested product are cracks in the bottom part of the product, which is caused by low
qualifications of the employees.